At Kivonix, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and games (the "Apps") available on the Google Play Store, as well as our website.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use our applications.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Apps depends on the specific app you are using, but generally includes:
A. Personal Data
We do not require you to provide personal data (such as your name, email address, or phone number) to download and use the majority of our Apps. If you contact our support team directly via email, we will collect your email address and any information you provide in your message to assist you.
B. Automatically Collected Data
When you access our Apps, we may automatically collect certain information about your device, including:
- Device Information: Device model, operating system version, unique device identifiers (such as Google Advertising ID), and mobile network information.
- Usage Data: Information about how you interact with our Apps, such as session duration, features used, and crash reports.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Apps to:
- Deliver, maintain, and improve our applications and games.
- Serve targeted advertisements to keep our apps free of charge.
- Monitor and analyze usage and trends to improve user experience.
- Identify and fix bugs, crashes, and technical issues.
- Respond to your customer service requests and support needs.
3. Third-Party Services & Advertising
We may share your information with third parties that perform services for us or on our behalf, including data analysis, ad serving, and hosting services.
A. Advertising Networks
We use third-party advertising companies (such as Google AdMob) to serve ads when you visit our Apps. These companies may use information about your visits to our Apps and other websites that are contained in web cookies or mobile advertising identifiers in order to provide advertisements about goods and services of interest to you.
B. Analytics Providers
We may partner with selected third-party vendors, such as Google Analytics for Firebase, to allow tracking technologies and remarketing services on the Apps. This helps us analyze and track users' use of the Apps and better understand online activity.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Children's Privacy (COPPA)
We respect the privacy of children. We do not knowingly collect personally identifiable information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. Your continued use of the application after the revised Privacy Policy has become effective indicates that you have read, understood, and agreed to the current version of this Privacy Policy.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Kivonix Support Team
Email: contact@kivonix.com
Address: Office 17777, 182-184 High Street North, East Ham, London E6 2JA
Website: kivonix.com/contact